The AI receptionist that never misses a job
Ordella answers your phone, works out what the customer needs, and books the job straight into your diary, while you're up a ladder, under a sink, or fast asleep.
No contract · Live the same day · Keep your own number
Hear Ordella answer a call
Ring the number below and act like a customer with a job that needs doing. No sign-up, no sales call. Just the agent, doing the work.
0800 000 0000The problem
A missed call is a job that went to someone else
Customers with a leak, a fault or a broken boiler don't leave voicemails. They ring the next number on the list. Every call you can't take is money walking out of the door, and you only find out when the work never arrives.
Answering machines don't win work. Answering does.
1 in 4
calls to trades go unanswered
< 90s
before an emergency caller rings someone else
24/7
Ordella picks up, every single time
How it works
Live by this afternoon
No new hardware, no new number, no training course.
Divert your number
Keep the number your customers already know. Send calls to Ordella always, after a few rings, or only when you're on the tools.
Ordella answers and qualifies
It greets callers in your business name, works out what the job is, how urgent it is, and whether it's in your patch.
The job lands in your diary
Bookings go straight into your calendar with the address, the job details and the customer's number. You just turn up.
A real call
This is what your customer hears
Not a menu. Not a beep. A conversation that ends with a booked job. Drag the handle to move the second it gets answered.
Ring three. This is the second the job is won or lost. Take hold of it and move it yourself.
This evening
The slot stays empty and the evening stays quiet.
Ordella answered on the third ring, asked the questions you would have asked, and put the job in the diary. You were never interrupted.
Nothing was said. The line rang out.
What it does
Everything a good receptionist does, minus the salary
Answers 24/7
Evenings, weekends and bank holidays: the hours most trade work actually comes in.
Never engaged
Ten callers at once all get answered. No queues, no hold music, no lost jobs.
Cancellations and reschedules
Customers can move or cancel their slot without ever interrupting you, and your diary updates itself.
Escalates properly
Genuine emergencies, complaints and anything unusual get flagged to you immediately.
Sounds like your business
Your greeting, your services, your prices, your rules on what work you will and won't take.
Full transcripts
Every call written up and searchable, so nothing said on the phone gets lost.
Who it's for
Set up for your trade, not for a call centre
Ordella knows the questions your callers need asking, because they're different for a locksmith at midnight and a builder quoting an extension.
Structural & build
Water, heat & air
Power & security
Outside & grounds
Another trade, or a business outside the trades? We're expanding into new sectors, so tell us what you need.
Pricing
Cheaper than one missed job a month
Simple monthly plans, no contract. Cancel whenever you like.
Solo
One tradesperson, one calendar.
£1/month
100 call minutes included
- Your own local number
- Answers every call, day and night
- Books straight into your calendar
- Emergency calls put through to you
- Call recordings and transcripts
- SMS or WhatsApp job alerts
Pro
Busier diaries, more calls.
£2/month
200 call minutes included
- Everything in Solo
- More included minutes
- Daily morning job summary
- Follow-ups for missed and out-of-area callers
- Priority support
Teams
Firms of two or three engineers.
Talk to us
Priced on the size of your team
- Everything in Pro
- One shared company calendar
- Cal.com Teams included
- Priced on the size of your team
Prices exclude VAT. See full pricing details.
Questions
The things everyone asks
Stop losing jobs to voicemail
Book a 15-minute demo and hear Ordella handle your kind of calls. Live the same day if it's a fit.