Most callers ring the day after something happened
CCTV enquiries usually follow a break-in or a dispute, so they arrive urgent and unsettled. Ordella takes them calmly and captures what you need to quote properly.
Hear Ordella answer a call
Ring the number below and act like a customer with a job that needs doing. No sign-up, no sales call. Just the agent, doing the work.
0800 000 0000The cost of a missed call
What cctv installers lose when nobody picks up
Without Ordella
- Callers ring the morning after an incident and want somebody there now
- A good share of the enquiries are about systems you did not install
- Footage requests arrive at awkward times and need handling carefully
With Ordella
- Every call answered within two rings, 24 hours a day
- Jobs booked into your diary while you're on the tools
- Only the calls that genuinely need you reach your pocket
- A written record of every conversation, searchable later
Calls it handles on its own
Built around how cctv installers actually work
New system enquiries
Number of cameras, indoor or outdoor, property type, whether there is existing cabling, and whether remote viewing is wanted are all captured.
Faults and maintenance
Ordella asks what has stopped working, whether it is one camera or the recorder, and whether anything changed recently, so you arrive with a theory.
Footage requests
Requests for recordings are logged with who is asking and why, then passed to you rather than actioned.
Questions
CCTV Installers ask us
Not your trade? Electricians · Locksmiths · Alarm & Security Installers · Solar Panel Installers · See all trades
Ready to stop missing calls?
Book a 15-minute demo and hear Ordella handle the calls cctv installers get.