By the time they ring you, it is already on the floor
Drainage calls are urgent, unpleasant and time-critical. Ordella takes the details that decide whether it is a jetting job tonight or a survey next week.
Hear Ordella answer a call
Ring the number below and act like a customer with a job that needs doing. No sign-up, no sales call. Just the agent, doing the work.
0800 000 0000The cost of a missed call
What drainage engineers lose when nobody picks up
Without Ordella
- Blockages are emergencies, and callers ring everyone at once
- A good share of the calls turn out not to be your responsibility at all
- Insurance and landlord work needs references taken accurately first time
With Ordella
- Every call answered within two rings, 24 hours a day
- Jobs booked into your diary while you're on the tools
- Only the calls that genuinely need you reach your pocket
- A written record of every conversation, searchable later
Calls it handles on its own
Built around how drainage engineers actually work
Blocked drains
Ordella asks whether it is one fitting or the whole property, whether anything is surfacing outside, and whether the property is still usable, then books accordingly.
CCTV surveys
Pre-purchase and insurance surveys are captured with the address, the reason for the survey and who is paying for it.
Recurring blockages
A caller on their third blockage is logged as needing an investigation rather than another jetting visit, so the actual fault gets found.
Questions
Drainage Engineers ask us
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Ready to stop missing calls?
Book a 15-minute demo and hear Ordella handle the calls drainage engineers get.