A broken window at nine at night is the job
Glazing splits cleanly into emergencies that cannot wait and measured work that can. Ordella tells them apart in the first thirty seconds and acts accordingly.
Hear Ordella answer a call
Ring the number below and act like a customer with a job that needs doing. No sign-up, no sales call. Just the agent, doing the work.
0800 000 0000The cost of a missed call
What glaziers lose when nobody picks up
Without Ordella
- Board-up calls come at night, and they go to whoever picks up first
- Callers cannot tell you the glass spec, so the questions have to be simple
- Insurance work needs details taken properly or the claim stalls
With Ordella
- Every call answered within two rings, 24 hours a day
- Jobs booked into your diary while you're on the tools
- Only the calls that genuinely need you reach your pocket
- A written record of every conversation, searchable later
Calls it handles on its own
Built around how glaziers actually work
Emergency board-ups
Ordella confirms whether the property is open to the street, whether anyone is hurt, and the address, then books an emergency attendance or rings you, by your rules.
Sealed unit replacements
Rough pane size, whether it is misted or cracked, the frame material and which floor it is on are captured, so you turn up with the right glass.
Insurance and shopfront work
Insurer, claim reference and whether the premises can trade in the meantime are all taken on the first call.
Questions
Glaziers ask us
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Ready to stop missing calls?
Book a 15-minute demo and hear Ordella handle the calls glaziers get.