Bookings, cancellations and access questions, all day
Cleaning is a scheduling business. Most of the phone traffic is people moving their slot, and none of it needs you personally. Ordella runs the diary while you work.
Hear Ordella answer a call
Ring the number below and act like a customer with a job that needs doing. No sign-up, no sales call. Just the agent, doing the work.
0800 000 0000The cost of a missed call
What cleaners lose when nobody picks up
Without Ordella
- Cancellations and reschedules come in constantly and break up the round
- You cannot take calls while you are in somebody's house
- One-off deep cleans and regular contracts need different conversations
With Ordella
- Every call answered within two rings, 24 hours a day
- Jobs booked into your diary while you're on the tools
- Only the calls that genuinely need you reach your pocket
- A written record of every conversation, searchable later
Calls it handles on its own
Built around how cleaners actually work
Regular bookings
Frequency, property size, whether you supply products and how access works are all captured, and the slot goes into the diary.
Cancellations and swaps
Customers move or cancel without reaching you, and a freed slot can be offered to anyone who asked to hear about earlier availability.
End of tenancy and deep cleans
Property size, whether it is furnished, the deadline and whether the landlord or the tenant is paying are all taken on the first call.
Questions
Cleaners ask us
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Ready to stop missing calls?
Book a 15-minute demo and hear Ordella handle the calls cleaners get.