A failing cold room at two in the morning is thousands of pounds
Refrigeration callers are not shopping for a quote. They are watching stock warm up, and the only thing that matters to them is whether somebody picks up.
Hear Ordella answer a call
Ring the number below and act like a customer with a job that needs doing. No sign-up, no sales call. Just the agent, doing the work.
0800 000 0000The cost of a missed call
What refrigeration engineers lose when nobody picks up
Without Ordella
- Breakdowns are almost always out of hours, and always urgent
- Callers work down a list until someone answers, because stock is spoiling
- A commercial kitchen or shop simply cannot trade with a dead cabinet
With Ordella
- Every call answered within two rings, 24 hours a day
- Jobs booked into your diary while you're on the tools
- Only the calls that genuinely need you reach your pocket
- A written record of every conversation, searchable later
Calls it handles on its own
Built around how refrigeration engineers actually work
Cold room and cabinet failures
Ordella asks the current temperature, what is being stored, whether the unit is running at all, and whether the stock can be moved, then triages by what is actually at risk.
Planned servicing
Service visits for sites you already look after are booked into your quieter weeks without a conversation.
New install enquiries
Cabinet type, site, available power and timescale are taken and logged as a survey request rather than squeezed into the emergency diary.
Questions
Refrigeration Engineers ask us
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Ready to stop missing calls?
Book a 15-minute demo and hear Ordella handle the calls refrigeration engineers get.