The first hot week of the year breaks your phone
Air conditioning demand is seasonal, and the season arrives all at once. Ordella answers every call on the day the heat hits, not just the first three.
Hear Ordella answer a call
Ring the number below and act like a customer with a job that needs doing. No sign-up, no sales call. Just the agent, doing the work.
0800 000 0000The cost of a missed call
What hvac technicians lose when nobody picks up
Without Ordella
- One hot week produces a month of enquiries in two days
- Commercial clients expect an answer inside the hour
- Service contracts need chasing, and never actually get chased
With Ordella
- Every call answered within two rings, 24 hours a day
- Jobs booked into your diary while you're on the tools
- Only the calls that genuinely need you reach your pocket
- A written record of every conversation, searchable later
Calls it handles on its own
Built around how hvac technicians actually work
No cooling call-outs
Ordella asks the unit make, whether it runs at all, whether it is icing up, and how many units are affected, then books by urgency rather than by who rang first.
Installation enquiries
Room size, property type, whether the caller wants a single split or a multi-split, and whether there is an existing system are captured for a survey.
Planned maintenance
Contract customers book their service visits without reaching you, which fills the quieter months before the next hot spell.
Questions
HVAC Technicians ask us
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Ready to stop missing calls?
Book a 15-minute demo and hear Ordella handle the calls hvac technicians get.